Effective visual communication acts like a well-drawn map transforming the vast, complex landscapes of medical information into clear, navigable paths. Just as a map guides travellers to their destination, graphic design guides patients and healthcare professionals through lengthy and technical medical data to the key insights. Graphic design in MedComms is indispensable, it bridges the gap between complexity and clarity, enhancing understanding and engagement in the target audience. Read on to understand the importance of high-quality visuals in MedComms and discover some of the strategies adopted by our experienced Creative Team.
Graphic design is far more than aesthetics; it encompasses functionality, purpose, and storytelling. For designers, two key goals are enhancing clarity and improving engagement. A well-designed visual can seamlessly convey abstract concepts and lengthy texts, making the content easier to understand. Moreover, it captures the curiosity of an audience, drawing their attention where a block of text cannot. Graphic design is an integral part any communication toolkit.
Across our Medical Communications services, well-designed visuals play an essential role in simplifying complex medical information. This is critical across the healthcare industry, where understanding intricate details can significantly impact health outcomes.
Imagine you are a healthcare professional. You want to enhance your understanding of a specific disease area by reading a report. You want to identify key information quickly and find it engaging, but without a clear hierarchy and with complex, low-quality images, this becomes challenging. This is where graphic design can support you.
As a Creative Team, we collaborate closely with our scientific colleagues to transform complex information into clear visuals. These visuals are tailored to the target audience and keep scientific accuracy. This enhances retention and keeps the audience – whether healthcare providers or patients – engaged.
For example, an infographic about public health in a pharmacy can use visuals to show statistics and preventative tips, raising awareness on topics like vaccination. Skilfully executed visuals capture attention and maintain interest, increasing the likelihood that patients will engage with healthcare materials. We use graphic design in MedComms to make it easier for patients and healthcare professionals to grasp essential information quickly, improving understanding and decision-making.
This approach applies to a range of materials, including plain-language infographics, educational slide decks, large-scale event materials, plus many more! Our award-winning poster, “Speaking their language: Healthcare professionals’ use of plain language materials with patients” was presented at the ISMPP EU 2025 conference. This poster highlights the importance of plain language in enhancing communication between healthcare professionals and patients.
ISMPP EU is a key event for medical publications and communications professionals to share insights and best practices in the field with one another. Being celebrated at this conference highlights the effectiveness of our graphic design methodology; blending our scientific expertise and creative design to develop an impactful poster design celebrating key insights that are accessible and understandable for our audience.
In the world of MedComms, where there is lots of information that needs to be remembered and understood, creating high-impact, memorable visuals is a priority. Research has shown that around 65% of the population are visual learners compared with 30% that are verbal learners and a final 5% are experiential learners.1 Visuals serve as powerful memory aid by creating associations that are easier for the brain to recall.

Attitudes, barriers, and facilitators to adherent completion of the recombinant zoster vaccine regimen in Canada2
To optimise the effectiveness of graphic design in MedComms, it’s crucial to understand the needs of the target audience. Research has shown that when patients have a clearer understanding, they adhere better to medical advice, make fewer errors, and experience higher satisfaction. By using design to enhance the delivery of health information, we ensure that critical details are communicated clearly, preventing them from being lost in translation and ultimately contributing to improved patient outcomes.
For example, when patients understand their treatment plans they are more likely to adhere to them. Visual aids, such as medication charts and daily care routines, reduce the risk of non-adherence and improve health outcomes. By presenting information through standardised symbols and clear diagrams, the likelihood of misinterpretation is minimised. This is particularly important in areas like medication dosing and surgical aftercare, where mistakes can have serious consequences.
Furthermore, visual aids can reduce anxiety by demystifying complex medical data. When patients understand their care plans better, they experience less stress and a greater sense of control. This empowerment builds engagement, making patients active participants in their own health management and improving their overall satisfaction with the care they receive.
Graphic design stands at the forefront of transforming MedComms, making it more efficient, engaging, and effective. By employing thoughtful, audience-focussed design, we can enhance clarity and engagement for both healthcare professionals and patients alike, leading to improved health outcomes. As the healthcare industry continues to evolve, visual communication will become increasingly critical for those supporting this audience with materials.
Incorporating visuals is not just a trend but a necessary evolution in how healthcare information is conveyed. As we continue to embrace innovative design practices, the future of MedComms looks clearer than ever, with more accessible information for all.
References
1. Bradford, William C., Reaching the Visual Learner: Teaching Property Through Art (September 1, 2011). The Law Teacher Vol. 11, 2004. Access from SSRN.
2. George S, Regan J, Awan A, O’Connor M, Foster A, Raymond K, Gorfinkel I, McNeil SA. Attitudes, barriers, and facilitators to adherent completion of the recombinant zoster vaccine regimen in Canada: Qualitative interviews with healthcare providers and patients. Human Vaccines & Immunotherapeutics. 2024 Dec 31;20(1):2317595. Access from NCBI.
Discover how our team can elevate your medical communications on our Creative page, or get in touch for a free consultation. Danielle Hart (Senior Graphic Designer) and Melanie Howes (Senior Graphic Designer) created this article on behalf of Costello Medical. The views/opinions expressed here are their own and do not necessarily reflect those of Costello Medical’s clients/affiliated partners.