Our mission is to embed a patient-centric approach across the company by supporting exceptional work and championing meaningful partnerships with patients and across the healthcare sector

Individual Shot

We believe patients should be at the centre of all medical research and communication

It is the responsibility of medical researchers and communicators to ensure the work we do is relevant, accessible and understandable for patients. We aim to involve patients in all project types across the company and can provide guidance on positive, compliant and meaningful patient engagement.

Our patient engagement team can support the respectful and productive involvement of patients in our work, and Costello Medical employees are trained on the importance and impact of meaningful patient engagement. Scientific teams are taught how to write in patient-friendly language to ensure relevant projects are communicating complex information clearly, fostering better patient engagement and trust.

Our dedicated team have experience in the delivery of:

Patient materials and education

Informing and empowering patients on topics related to their healthcare; often co-created with patients and healthcare professionals.

 

Research and strategic recommendations

Assessing the landscape and providing evidence-based recommendations to improve your approach to patient engagement.

Surveys, meetings and workshops

Collaborating with patients and patient organisations to gather essential insights and feedback.

Communicating your commitment

Designing effective communications to inspire further positive patient engagement experiences, leading to improved outcomes for all.

PMEA Awards Finalists

We are extremely proud to have been finalists for the Excellence in Organisational Change Management category at the PMEA awards. Our submission highlighted our approach to implementing our three-year strategy, which aims to embed and prioritise patient centricity and engagement throughout Costello Medical, and its subsequent impact. It was a huge achievement to have been formally recognised for our ongoing work.

Learn More

How to Successfully Engage Patients in MedComms: A Multi-Stakeholder Perspective

On 23rd April 2024, Costello Medical hosted a webinar to share innovative strategies and practical tips for enhancing patient engagement in MedComms. Our Expert panel shared their experiences and perspectives on how patients can be meaningfully and effectively involved in MedComms work, as well as solutions to overcome the perceived barriers to this kind of collaboration.

Image of two people

Discover the value of Patient Engagement

Engaged patients are better able to make informed decisions about their care options, and can take charge of their treatment journey, thus improving the shared-decision making process1

Experience to date demonstrates that the involvement of patients has resulted in increased transparency, trust and mutual respect between them and other stakeholders1

Drawing on patient knowledge and experience helps to understand what it is like to live with a specific condition, how care is administered and the day-to-day use of medicines. This helps to improve discovery, development, and evaluation of new, effective medicines1

Consistent patient engagement enables pharmaceutical and MedTech companies to offer products and services that have real patient benefits1

References
  1. European Patients’ Academy on Therapeutic Innovation (EUPATI) Guidance for patient involvement in industry-led medicines R&D. Available online here.

For more information on our Patient Engagement services or to request a quote, please contact Emma Phillips

Get In Touch