The Role of Patients in Scientific Congresses: Benefits, Challenges and Future Opportunities

In recent years, patient involvement in scientific congresses has gained substantial momentum. This can take multiple different forms: patients can take on roles as event co-designers, speakers, active audience participants, co-authors of research posters and abstract review committee members. 1,2,3 Patients can also participate in networking and press conference sessions.1,2,3

Patient involvement in congresses remains relatively rare, with just 25% of congresses in Europe and 20% in North America actively including patients in congress activities.2,3 The gold standard, however, is to involve patients in the planning and delivery of congresses by including them as members of the organising committee; this ensures that events are inclusive and accessible to patients.2,3

Leading Examples

Congresses such as those organised by the European Alliance of Associations for Rheumatology (EULAR), the European Society for Medical Oncology (ESMO) and the European Conference on Rare Diseases (ECRD) are leading the way, each involving patients in the organising committees in various capacities. For example, the EULAR Congress committee involves a PARE (People with Arthritis/Rheumatism across Europe) representative to input on decision-making, and has a PARE programme, which highlights research and activities centred on patient perspectives and interests.4

Trishna Bharadia, a patient advocate and patient engagement professional, was involved in co-creating a patient-facing satellite event with Merck KGaA during the annual meeting of the European Committee Treatment and Research in Multiple Sclerosis (ECTRIMS) in 2019. She says, “the fact that the delegates could see that I had been involved in the development of the event and that I was a visible presence at the event itself, really set the tone. It felt like it was an event for them. Thanks to the event’s success, the Merck lead for that project has gone on to design other events in collaboration with patient advocates”.

Why Involve Patients

People affected by a condition, including patients themselves, carers and family members, offer unique insights and lived experiences that greatly enrich the scope of scientific congresses. Involving patients is mutually beneficial: patients can express their views on the issues important to them, and how they prefer medical research to be communicated, while healthcare professionals (HCPs), researchers and the pharmaceutical industry can learn from the patient experience to refine their research priorities and inform clinical trial design.5,6

However, enabling patient participation is not without its challenges. Below, we will explore some of the benefits, challenges and future opportunities for patient engagement at scientific congresses.

Benefits

Amplifying the Patient Voice

Ensuring the patient voice is heard is crucial to ensuring that developments in the pharmaceutical industry and healthcare research are informed by the needs and unique perspectives of those whose lives we are trying to improve.2

Networking Opportunities

By attending these events, patients can connect with leading clinicians and researchers in their disease area, facilitating conversations that may advance patient-centred care.2 Forging strong connections between the patient, HCP and research communities can lead to valuable opportunities for collaboration, e.g. boosting recruitment to clinical trials, co-designing health services, or developing patient-relevant outcome measures.6,7

Education

Inclusive conferences offer attending patients opportunities to learn, and the potential for education can extend beyond the event itself. Patients can bring their learnings back to the patient community, for example through forums and social media channels, using language that is understandable to a diverse patient audience. This ensures that information is accessible for all patients, not exclusively to those who attend the congress themselves, leading to a more informed patient community.8

 

Challenges & Potential Solutions

Below, we outline some of the common challenges faced when involving patients in congresses and explore potential solutions.

 

If patients are unable to secure financial support, registration fees and associated attendance costs (e.g. travel, accommodation) may hinder patient participation.

Potential Solutions

Financial Support:

  • Bursaries, significantly reduced or complimentary registration fees, and coverage of expenses such as travel and accommodation are available at some congresses. Many patient organisations also offer financial support.9,10,11 However, greater financial assistance could increase diversity and accessibility at congresses
  • Any financial support from the pharmaceutical industry must be transparent and disclosed, as it is for HCPs.12 Patients and patient advocacy groups (PAGs) should be aware that financial support may introduce concerns around potential bias; as such, PAGs should consider how to address questions around this topic when accepting pharmaceutical company funding

Local regulations can be confusing and complex, which may discourage congresses from involving patients. Restrictions on which areas of a congress patients can attend, for example due to prohibited content, may exacerbate lack of patient integration in the congress and lead patients to feel unwelcome or not fully included. Additional complexities around pharmaceutical-sponsored sessions could further exacerbate this feeling, for example, a patient may not be allowed to freely talk about specific drugs. 

Potential Solutions

Codes of Practice and Regulations:

  • Guidance should be updated to recognise that many attending patients are experts, who are often representing PAGs or acting as patient advocates in an independent capacity, and they may need access to all aspects of the event. It is important to communicate, to regulatory bodies and congress organisers, the need for ways to enable unrestricted access for patient representatives, for example, by carefully considering the placement of promotional materials in the exhibition hall
  • Recent ABPI guidance explores the current regulations impacting different types of congress attendees, including who can be exposed to promotional content. Notably, attendees classified as ‘Other Relevant Decision Makers’ (ORDMs) may access promotional content, and it could be argued that PAG representatives and patient advocates could be classified as ORDMs in certain contexts. However, whilst the current ABPI guidance says PAG representatives may fall into the ORDM category under specific circumstances, it is not the same for individual patients, who are categorised in the same way as the public. Therefore, additional guidance and a push for change is required to enable some patients (e.g. patient advocates) to be classified as ORDMs in some contexts13

Patients may struggle to have their voice heard in congresses traditionally designed for HCPs and science professionals, and they may lack the confidence to fully engage in congress activities.

Potential Solutions

Inclusivity:

  • Integrating roles specifically for patient advocates, such as co-design of the congress and developing agendas, ensures patient voices are considered. Organising patient-specific sessions, tracks and events, e.g. the Patient Day at the ECTRIMS, can enhance patient integration at congresses14
  • While patient-specific speaker sessions are valuable, joint sessions, such as those organised by EULAR PARE, can further enrich congresses by integrating perspectives from HCPs, patients, and industry professionals, ensuring the patient voice is represented throughout the congress12

Patients may not be aware of the opportunities to engage with the industry through conference attendance and involvement, and there is often a lack of accessible information summarising congress insights.

Potential Solutions

Enhanced Communication:

  • Open dialogue between patients, congress organisers and the pharmaceutical industry can lead to more inclusive and effective congresses. This may involve targeting communications using channels frequently visited by patients or engaging with relevant PAGs
  • Sharing congress highlights and plain language summaries online can broaden the reach of the data presented at the event, allowing patients who cannot attend in person to stay informed about developments in the disease area they are interested in. However, it is important that information is shared in accordance with relevant regulations, because different stakeholders face varying limitations on what they are permitted to share

In contrast to HCPs, who often have access to study leave, many patients may have to use their annual leave allowance or take unpaid leave to attend events. Additionally, symptoms or disabilities may limit patients’ ability to travel to congresses or fully participate, for example due to the duration of sessions. 

Potential Solutions

Hybrid Models:

  • Offering both in-person and virtual attendance options can significantly increase accessibility for patients
  • Congress organisers should address potential accessibility challenges for in-person events, for example, by accommodating the needs of patients with mobility issues and considering the length and timing of sessions, particularly for those specifically involving patients

Conclusion

Involving patients in congresses offers significant opportunity to elevate the patient voice, and there are a range of effective solutions available to overcome challenges and support meaningful participation. As we look to the future, we hope to see more congresses meaningfully and systematically involving patients in congress design and delivery.

Here at Costello Medical, we are eager to leverage our expertise to enable greater patient involvement at congresses. Our dedicated Patient Engagement team can provide a range of support and guidance on how to involve patients.

References

  1. Why and How to Involve Patients in Scientific Congresses; WOW Prague Convention Bureau 2019. Access this article. Last accessed: June 2025.
  2. Stones S et al. 2025; Poster 11; Presented at the 2025 European Meeting of the International Society for Medical Publication Professionals.
  3. Stones S et al. 2025; Poster 17; Presented at the Annual Meeting of the International Society for Medical Publication Professionals.
  4. EULAR PARE. Access this article. Last accessed: June 2025.
  5. Patient Engagement: Accelerating Progress in a Spirit of Partnership; EFPIA 2024. Access this article. Last accessed: June 2025.
  6. The Importance of Including Patients in Medical Meetings; Northstar Meetings Group; Francesca Manzani 2019. Access this article. Last accessed: June 2025.
  7. Build Relationships with HCPs to Reach Potential Clinical Trial Patients; Applied Clinical Trials; Bill Meisle. Access this article. Last accessed: June 2025.
  8. Utengen A et al. J Med Internet Res. 2017 Aug 17;19(8):e280. doi: 10.2196/jmir.8049.
  9. Budgeting for Your Patient and Public Involvement Activities; Cancer Research UK. Access this article. Last accessed: June 2025.
  10. EACR 2025 Registration. Access this article. Last accessed: June 2025.
  11. ESMO 2025 Patient Travel Grant Programme. Access this article. Last accessed: June 2025.
  12. ABPI 2024 Code of Practice. Access this article. Last accessed: June 2025.
  13. Guidance for Conferences and Events in the UK: ABPI Code of Practice Requirements. Access this article. Last accessed: June 2025.
  14. ECTRIMS Patient Community Day 2024. Access this article. Last accessed: June 2025.

If you would like any further information on the themes presented above, please get in touch, or visit our Patient Engagement page to learn how our expertise can benefit you. Kate Metcalfe (Analyst) and Trishna Bharadia (Patient Advocate) created this article on behalf of Costello Medical. The views/opinions expressed are their own and do not necessarily reflect those of Costello Medical’s clients or affiliated partners.

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