Reception and Office Administrator

Cambridge, UK

About the Role

As Reception and Office Administrator, you will be joining our growing Cambridge team based at our headquarters at 50/60 Station Road. In collaboration with the Cambridge-based facilities team, you will withhold our standards of exceptional customer service and will value the opportunity to support colleagues in a fast-paced and friendly environment.

Your responsibilities will include:

  • Answering the switchboard and taking messages
  • Greeting visitors to the office with a high level of friendliness and professionalism, in addition to coordinating visits and car-parking through an online booking system
  • Maintaining the kitchen and office supplies
  • Supporting the Facilities Manager to ensure that we maintain a safe, tidy and professional environment
  • Assisting with the organisation of internal and external events, such as client meetings and office socials, including organising catering
  • Liaising with service providers and suppliers
  • Assisting the HR team in setting up for interviews
  • Processing incoming and outgoing mail
  • Arranging national and international shipments
  • Ad-hoc support for the Facilities Manager and the wider Operations team where required

About You

We are looking for a candidate who is proactive, eager to take on new challenges, and who will thrive on providing a high level of support to our colleagues.

To be successful in this role, you will need:

  • Strong organisational skills including the ability to plan and prioritise your own time and communicate this to others
  • Exceptional attention to detail and high professional standards
  • Excellent written and verbal communication skills
  • Dedication to providing excellent customer service
  • Friendly and approachable demeanour
  • Excellent levels of productivity, and the flexibility to respond to changing deadlines
  • Experience using Microsoft Office

Previous relevant administrative experience would be desirable but is not essential.

What We Offer

We offer a starting salary of £20,000 – £22,000 depending on your previous experience. Please click here to learn more about our reward package and the other benefits of working for Costello Medical.

How to Apply

Please apply via our online application form. You will be required to upload your CV and a cover letter explaining why you think you would be suited to the role and why you would like to join Costello Medical. Your CV should clearly state dates of all qualifications and grades achieved where applicable.

Please note that we are unfortunately unable to sponsor visa applications for our Reception and Office Administrator role.

Please contact the recruitment team at if you have any questions about the role or application process.

COVID-19 Response

Our teams in the UK and Singapore are following local government guidance and are currently working remotely. Our US office is open in a safe, socially distanced and controlled way following a period of remote working. Exceptional customer service remains one of our core principles, so we are committed to supporting our clients and operating as normal throughout this period.

Please note that we are also still welcoming applications for our open positions, across all roles and locations. Interviews are being conducted by Microsoft Teams and we are welcoming new employees remotely or in the office, depending on location, with virtual induction sessions including all our new starters.

For information please email