IT Administrator

Cambridge, UK

About the Role

Based in our Global Headquarters in Cambridge, UK, the IT Administrator will work closely with our internal IT function and MSP to provide first-class systems administration and support to colleagues.

The role is associated with a number of responsibilities, for which training is provided:

  • General administration of Azure Active Directory, O365 portal, cloud storage solution
  • Maintenance of internal systems (e.g. equipment management portals)
  • Scheduling of tasks falling within the company IT calendar (penetration tests, disaster recovery simulations, etc.)
  • Assisting the IT team in delivering a wide range of IT projects, conducting project appraisals and completing Change Control forms
  • Creation and maintenance of IT-related documentation, including user guides and company policies
  • Championing the company’s relationship with our MSP
  • Assisting the IT and Facilities teams in maintaining the global asset database
  • Assisting our MSP in the provision of on-site support
  • Renewing and upgrading various software
  • Providing training to end users on the company’s IT systems and equipment
  • Occasional visits to London and Manchester offices when required

About You

The ideal candidate will have:

  • At least 1 year of experience in a related IT role, which includes experience creating IT-related documentation
  • CompTIA A+ or other relevant qualification(s) are desirable
  • Understanding of the Office365 environment and willingness to learn other company systems
  • Proficiency with Windows operating systems and Microsoft Office applications. An aptitude in Adobe Acrobat, EndNote and MacOS would also be beneficial but not essential
  • The ability to remain aware of all facets of a project and their progress throughout the project’s lifetime
  • A “can do” approach and a strong customer focus at all times
  • Exceptional organisational skills and flexibility to respond to changing deadlines
  • Ability to plan and prioritise your own time and communicate this to others
  • Excellent written and verbal communication skills, including an attention to detail and a confident, professional tone
  • A good level of proficiency in written English and arithmetic

What We Offer

The starting salary for the role is £20,000 – £26,000 depending on your previous experience. Please click here to learn about our reward package and the other benefits of working for Costello Medical.

How to Apply

Please apply via our online application form. You will be required to upload your CV and a cover letter explaining why you think you would be suited to the role and why you would like to join Costello Medical. Your CV should clearly state dates of all qualifications and grades achieved where applicable.

Please contact the recruitment team at if you have any questions about the role or application process.

COVID-19 Response

We are beginning to open our UK and US offices in a safe, socially distanced and controlled way following a period of remote working. Our team in Singapore are following local government guidance and still working remotely. Exceptional customer service remains one of our core principles, so we are committed to supporting our clients and operating as normal throughout this period.

Please note that we are also still welcoming applications for our open positions, across all roles and locations. Interviews are being conducted by Microsoft Teams and we are welcoming new employees remotely or in the office, depending on location, with virtual induction sessions including all our new starters.

For information please email

Career Profile

To learn more about the tailored career progression we offer at Costello Medical, Alice shares her growth to the Senior IT Coordinator role since joining the company in 2016.