IT Administrator

Cambridge, UK

We are currently recruiting for start dates throughout 2021. Please note that our new recruits will be based in our Global Headquarters in Cambridge.

About the Role

We have been heavily investing in our IT capabilities and are now looking for additional colleagues to help us manage our transition into the cloud and to drive further investment into our environment and the team. The role would benefit from individuals who are motivated and willing to take ownership of the direction of their career development. Based in our Global Headquarters in Cambridge, UK, the IT Administrator will work closely with our internal IT function and MSP to provide first-class systems administration and some support to colleagues.

The role is associated with a number of responsibilities, for which training is provided. These include:

  • General administration of Azure Active Directory, O365 portal, cloud storage solution
  • Maintenance of internal systems (e.g. equipment management portals)
  • Scheduling of tasks falling within the company IT calendar (penetration tests, disaster recovery simulations, etc.)
  • Assisting the IT team in delivering a wide range of IT projects, conducting project appraisals and completing Change Control forms
  • Creation and maintenance of IT-related documentation, including user guides and company policies
  • Championing the company’s relationship with our MSP
  • Working closely with our MSP to ensure work is being carried out in line with IT needs
  • Assisting our MSP in the provision of on-site support
  • Assisting the IT and Facilities teams in maintaining the global asset database
  • Renewing and upgrading various software
  • Providing training to end users on the company’s IT systems and equipment
  • Occasional visits to our London and Manchester offices when required

About You

The ideal candidate will have:

  • At least 1 year of experience in a related IT role, which may include systems administration, second line support, IT security or IT project delivery, combined with creating IT-related documentation
  • CompTIA, Microsoft, or other relevant qualification(s) are desirable
  • Understanding of the Office365 environment and willingness to learn other company systems
  • Proficiency with Windows operating systems and Microsoft Office applications. An aptitude in Cloud Storage solutions, Adobe Acrobat, EndNote and MacOS would also be beneficial but not essential
  • The ability to remain aware of all facets of a project and their progress throughout the project’s lifetime
  • A ‘can do’ attitude, a strong customer focus at all times
  • Familiarity working with or in a company which has previously achieved Cyber Essentials accreditation
  • Exceptional organisational skills and ability to adapt to changing deadlines
  • Ability to plan and prioritise your own time and communicate this to others
  • Excellent written and verbal communication skills; including an attention to detail and confident, professional tone
  • A good level of proficiency in written English and arithmetic

What the Role Can Offer

  • The freedom to grow you career and skills in the direction you desire
  • A chance to build on your project planning skills and change management processes
  • Rapid growth and hands-on experience as we begin our journey into cloud infrastructure
  • The chance to be involved with Cyber Essentials and ISO/IEC 27001 if you desire
  • Full funding for you to complete training courses for IT industry certificates

What We Offer

The starting salary for the role is £20,000 – £27,000 depending on your previous experience. Salary increases are typically awarded after 6 and 12 months and again on promotion, which can be achieved in as little as 12-18 months. Please click here to learn about our reward package and the other benefits of working for Costello Medical.

How to Apply

Please submit your application via our online application form. We strongly recommend applying as early as possible so that we can begin processing your application.

You will be required to upload your CV and a cover letter explaining why you think you would be suited to the role and why you would like to join Costello Medical. Your CV should clearly state dates of all qualifications and grades achieved where applicable.

Please contact the recruitment team at recruitment@costellomedical.com if you have any questions about the role or application process.

Visa Sponsorship

We can provide visa sponsorship for eligible candidates for our IT Administrator vacancy. You will be asked to provide details of your right to work in the UK within your application, however this will have no impact on the processing of your application.

COVID-19 Response

We are beginning to open our UK and US offices in a safe, socially distanced and controlled way following a period of remote working. Our team in Singapore are following local government guidance and still working remotely. Exceptional customer service remains one of our core principles, so we are committed to supporting our clients and operating as normal throughout this period.

Please note that we are also still welcoming applications for our open positions, across all roles and locations. Interviews are being conducted by Microsoft Teams and we are welcoming new employees remotely or in the office, depending on location, with virtual induction sessions including all our new starters.

For information please email recruitment@costellomedical.com.

Career Profile

To learn more about the tailored career progression we offer at Costello Medical, please click below to read about Alice’s progression to the Senior IT Coordinator role.