Annual Report 2020

At Costello Medical we continued to build on our ambitions as a company in 2020. While adapting to the changes and tackling the challenges we and our clients faced throughout the year from COVID-19, we believe our mission remains as relevant as ever.

Costello Medical

Annual Report 2020

At Costello Medical we continued to build on our ambitions as a company in 2020. While adapting to the changes and tackling the challenges we and our clients faced throughout the year from COVID-19, we believe our mission remains as relevant as ever.

Our Mission and Focus Areas

We enjoy building lasting relationships in the healthcare sector by providing an exceptional service. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.

Healthcare
Improving Healthcare
Experts
True Experts & Thought Leaders
Trusted
Trusted Partner
Global
Global & Connected

A Word From Sophie Costello

“We have learnt that although it is possible to productively work from home 100% of the time, for us real time together, working and socialising, is so important and we cannot wait until this is possible again.”

Costello Medical at a Glance 2020

Employee Growth
Best Small Companies Award 10 Year Anniversary

Healthcare

Improving Healthcare

11 projects delivered for COVID-19 treatments

including advisory boards, literature reviews, market access materials and economic modelling

COVID

Our teams have been busy applying their expertise to a wide-range of disease areas and project types, and achievements ranged across the company:

We continue to dedicate time to pro bono projects, in order to support charitable organisations we care about:

Team
70 team members

across the company supported and delivered pro bono projects

Calendar
515 days

were spent working on pro bono projects across the year

Charity
21 charities

were supported through pro bono projects in 2020

Trusted

Trusted Partner

In our client feedback survey, we achieved the following average scores:

Score
for customer service
Score
for satisfaction with deliverables

We continue to support and grow existing partnerships:

Graph

The number of client projects completed increased

Projects

The average size of our projects increased by 21%


Experts

True Experts & Thought Leaders

We supported an application to the European Joint Programme for Rare Diseases working closely with leading academics, clinical experts and patient advocacy groups

Paper

We broadened capabilities and support to our clients with the transition from in-person to virtual meetings and events

Find out more about how we can support the delivery of virtual meetings

Amy Buchanan-Hughes was selected as Chair of ISPOR’s RWE Special Interest Group for 2021–2022

Amy Buchanan-Hughes

We provided knowledge, training and support to young people and those in education:

Presentation Slide

Our Director, Sophie Costello, delivered a presentation at the Cambridge Judge Business School on ‘Managing Risk and Growth’

Presentation Slide

We have, and continue to support the Social Mobility Foundation, including the delivery of a presentation on ‘Engaging Ways to Present Scientific Data’


Global

Global & Connected

We opened a US office in Boston and recruited 12 staff within its first year, expanding our global expertise to offices spanning across the UK, Asia and the US

Our Real-World Evidence division was launched with members across the UK, Asia, and the US

We delivered bilingual materials and projects in regional languages, including Mandarin, Korean and Japanese

We formed an internal equality and inclusion taskforce

Globe

Fireworks

Thank you!

We thank our employees for their continued commitment, and our clients for their ongoing loyalty and trust over the past year. We look forward to seeing what 2021 will bring!

Costello Medical Logo

If you would like to discuss your upcoming project needs with us please reach out via the relevant team member.

www.costellomedical.com