We know that each project requires tailored treatment – a unique alliance of therapeutic understanding, appropriate methodology and relevant experience – and that projects must often be completed within tight timelines and budgetary constraints. We therefore undertake comprehensive searches at the proposal stage to develop clear recommendations on our suggested approach and to ensure that we have the knowledge and skills to deliver an outcome exactly in line with the brief. Our proposals also contain transparent cost estimates with a detailed breakdown by activity. Once work has started we consider it our duty to deliver a final product that fully satisfies all stakeholders, so we will always accommodate unlimited revisions at no extra charge.
Our clients are busy people with many competing demands on their time and financial resources. We therefore work to deliver projects with minimal supervision and ensure that budgets are used to maximum effect by building on existing internal materials wherever possible. A stable core team with a thorough understanding of the disease area and relevant therapeutic interventions is assigned to each project at the outset and remains involved from start to finish. Our intensely competitive recruitment process and sustained commitment to professional development enable us to maintain a consistently outstanding level of scientific robustness, intellectual creativity and written English. We believe that the testimonials from our clients bear witness to these qualities.
We recognise that selecting the right support for your projects is an important decision; yet in an industry where confidentiality is paramount, a new supplier’s standards of scientific excellence and customer service can be hard to establish. We therefore encourage you to speak directly to our current clients to obtain a candid, first-hand appraisal of what we offer. Please contact Sophie Costello if you would like a referral.