Why Choose Us?

Why Costello Medical?

We recognise that job satisfaction goes far beyond a job description, and that your working environment, colleagues and opportunities for professional development are of paramount importance when it comes to choosing your employer. We achieved a 3 Star accreditation with Best Companies™ this year, and we are proud to have been listed in the UK’s The Sunday Times 100 Best Small Companies to Work For in both 2017 and 2018. These accreditations were awarded based on input from colleagues on a wide range of topics such as opportunities for progression, work environment, and the company’s values and management.

Our video shows Sophie Costello explaining the company’s history and our plans for the future alongside colleagues who explain what they enjoy about our work and culture.



Click on the bullets to find out more about our company values.

  • We are committed to delivering work of exceptional quality for our clients and this commitment has allowed us to grow organically as a result of repeat business
  • We care about our projects as much as our clients do and we enjoy delivering the best standards in our field
  • We take pride in surpassing our client expectations for service and quality
  • We are growing fast and so there are numerous opportunities for rapid and tailored career progression. In scientific roles, new starters often get increasing responsibility and client contact within their first few months, and are encouraged to progress at the pace that suits them
  • Our Senior Management team have all progressed internally, and some of our Division Heads were promoted to this position in as little as 3 years; we remain committed to the principle of developing talent from within
  • Our internal training opportunities are second to none. These will start on your first day with an extensive 2-week induction schedule that includes technical sessions on all areas of our work, as well as ensuring you are fully immersed in our culture and well acquainted with your colleagues
  • We are committed to the personal development of all employees, and external training courses offered with full funding and paid study leave have so far included the Postgraduate Certificate/Diploma/Masters in Health Economics for Healthcare Professionals at the University of York; the postgraduate Clinical Trials and Public Health programmes at the London School of Hygiene and Tropical Medicine; accreditation courses with the European Medical Writers Association and International Society of Medical Publications Professionals; and the CIPD Advanced Diploma in Human Resource Management
  • Please click here to see some profiles of several colleagues and their career journey’s so far
  • We have a very friendly and collaborative atmosphere, which is first encountered in the traditional welcome breakfast and celebratory drinks in every new starter’s first week
  • Regular social events and team building activities have so far included cocktail workshops, chocolate tasting, cinema and theatre trips and sporting activities
  • We enjoy getting together for charity activities, such as running and cycling events, volunteering days and annual Christmas charity initiatives
  • We encourage innovation, both within project work and by contributing to other areas of interest, such as recruitment, training, pro bono initiatives and IT management
  • Much of our development to date has been driven by the ideas and commitment of individual colleagues, including training weeks, charity events, and the establishment of the Singapore and London office and several service offerings
  • We also understand our role in advancing healthcare, and we are encouraged to submit original research to relevant forums and conferences. Please click here to read about our recent contributions
  • We are committed to the provision of healthcare worldwide, and we aim to spend part of our time on pro bono projects. Please click here to learn more about our pro bono and charitable projects.
  • We run a Global Health Internship whereby a talented healthcare professional from a low- or middle-income country is invited to Cambridge for a period of 2 or 3 months to work on a real problem relevant to their community, with support from our team
  • We ensure that all our staff receive training on the relevant codes of conduct for operating within the pharmaceutical arena and ensure that our clients are strictly adhering to these
  • We are not a consultancy that is driven by sales targets and instead aim to build sustained relationships with our clients. This means we can ensure we are taking on the right balance of projects, based on opportunities they present and capacity within the team
  • We care about one another’s wellbeing and have a supportive management culture
  • Our offices are friendly and our approach to our work is highly collaborative
  • We aim to be politics-free and value openness

Please click here to read about the benefits of living and working in Cambridge.

Excellent Benefits Package

  • Competitive starting salary
  • 25 days’ annual leave plus bank and public holidays
  • Flexible benefits scheme offering additional holiday, cash payments and pension contributions
  • 4% employer pension contributions
  • Paid study leave and funding for external qualifications
  • Comprehensive travel insurance for those in scientific roles
  • Competitive starting salary
  • 18 days’ annual leave plus public holidays, with an additional day per year added after 2 years’ service with the company
  • Private medical insurance
  • Paid study leave and funding for external qualifications
  • Comprehensive travel insurance for those in scientific roles